
Privacy Policy Statement
Last revised: October 01, 2023
Overview
Thank you for visiting our website. We do not collect personal information about visitors to our website unless you choose to provide that information to us. We will use that information to respond to your message and to help us get you the information you have requested.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect at our website https://heritalliance.org. This policy does not apply to any information collected offline or via channels other than this website.
Information collected and stored automatically
We use online analytics tools such as Google Analytics, WebTrends etc. to collect and track information about your visit so that the we can monitor usage and make improvements. These tools may store your IP address from which you access our website. We also collect anonymous data elements in aggregate form, that cannot be tied to an individual, such as:
- The name of the domain from which you access the Internet (for example, gmail.com, if you are connecting from a Google Online account)
- The type of device, browser, and operating system used to access our website
- The date and time you access our site
- The length of your visit
- Demographic data
- The location from which you access our site (approximate country, state, city and postal code based on Google Analytics data)
- The pages, files, documents, and links that you visit and engage with
- The domain of the website that referred you to this website (the last website you visited before visiting this one)
Additionally, to better understand our visitors and supporters, we may ask that you share additional information about you or your experience (such as your city or state, and age); your participation would be voluntary and, unless specifically stated otherwise in the request, the information you provide will not be connected with your personally identifiable information.
Social media
When you access or interact with us through a social media service such as Facebook or Instagram, we may be able to see your profile name and other information you have made public in connection with that particular social media service. The social media companies may collect and share with us anonymous aggregate metrics regarding use, such as the total number of clicks, shares, and user demographics (e.g., age range, gender, location). These social media companies are not operated by Heritage Alliance Lanka and the use of their services is governed by the privacy policies of the respective social media companies.
If you send us personal information
Heritage Alliance Lanka’s websites will only collect personal information that you knowingly and voluntarily provide, for example, when sending emails, completing membership forms, registering for classes, events, or other programs, responding to surveys, or ordering merchandise. If you provide us with personal information, we will respond to your inquiry, request, or order. We may also contact you to provide information about our activities, programs, membership and development opportunities, products, and special events that may interest you. Except as described below, we will not share your name or information outside the Heritage Alliance Lanka Inc. unless you affirmatively authorize us to do so by opting-in.
When we send you such information by email, you will always have an immediate opportunity to decline further communication. Please use the contact specified in the email so that we can remove you from the list that contains your name. If you are uncertain about whom to contact, consult our web page to help you determine where to send your inquiry at https://heritalliance.org/contacts.
We use outside service providers, such as companies that process credit card transactions for us. These third-party vendors will have access to the information needed to perform their functions, but may not use your information for any other purpose. We may occasionally share, exchange, or rent information which may include your name, address, email address, and demographic data with other charitable or cultural non-profit organizations.
There may be sites within the our website where you can opt-in to receive information from non-Heritage Alliance Lanka entities. If you opt-in, you may receive correspondence from these organizations on programs, products or services that might interest you. If you decide to opt-out of receiving any further correspondence from a non-Heritage Alliance Lanka entity, please correspond directly with the respective business or organization to be removed from its mailing list.
Please note that the we also may provide your information to:
- A Federal, State, or local law enforcement agency if Heritage Alliance Lanka Inc. becomes aware of a violation or potential violation of law or regulation
- A court or party in a court or administrative proceeding if the Heritage Alliance Lanka Inc. is a party or in order to comply with a subpoena
- The Department of Justice or in certain legal proceedings when the Heritage Alliance Lanka, an employee of the Heritage Alliance Lanka, or Australia is a party to litigation or has an interest in the litigation and the use of such records is deemed relevant and necessary to the litigation
- Heritage Alliance Lanka officials, including employees as needed to perform official duties
- Protect the security or integrity of the Heritage Alliance Lanka website and services
- Any other person or entity as required by law.
Opt-Out and User Control
Customers may opt out of regular mailings, emails, and rental/exchange of files through contacting customer service for the relevant service. For each Heritage Alliance Lanka service, customer service contact options may include phone, web, and email. Check the website of the relevant service for contact information.
Customers can change their email communication preferences by using the unsubscribe link at the bottom of the email or contacting customer service for the relevant service.
You may also access, update, review, correct, suppress, or remove any of the personal information you have given to us by emailing info@heritalliance.org
Data Retention
We will retain your information for the period necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by law.
Remember that even after you cancel your account, or if you ask us to delete your personal information, copies of some information from your account may remain viewable in some circumstances where, for example, you have shared information with social media or other services. Because of the nature of caching technology, your account may not be instantly inaccessible to others. We may also retain backup information related to your account on our servers for some time after cancellation or your request for deletion, for fraud detection or to comply with applicable law or our internal security or recordkeeping policies. It may not always be possible to completely remove or delete all of your information due to technical constraints or, contractual, financial or legal requirements.
Cookies, web beacons, and pixels
Cookies
In addition to information collected automatically, we use cookies to support the internal functionality of the websites. Cookies, which are small pieces of information sent to your browser by a website that you visit, are used to track usage patterns, traffic trends, and customer behaviour, as well as to record other information from the website. When you register on the websites, cookies also allow us to save information so that you will not have to re-enter it the next time you visit. Many content adjustments and customer service improvements are made based on the data derived from cookies. Some Heritage Alliance Lanka websites use third-party vendors, such as Google Analytics, to place cookies and analyse the information collected by cookies in order to make the Heritage Alliance Lanka website more interesting and useful to you. No personally identifiable information is collected. Information that we collect from cookies will not be used to create profiles of individual users and will only pe used in aggregate form. The data is retained for as long as necessary to support the mission of the Heritage Alliance Lanka website. You may set your browser to refuse cookies from any website that you visit. If you so choose, you may still gain access to most of the Heritage Alliance Lanka’s website, but you may not be able to conduct certain types of transactions (such as shopping) or take advantage of some of the interactive elements offered. You may opt-out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
Additionally, some Heritage Alliance Lanka websites may use the Demographics and Interest reporting feature for Google Analytics for Display Advertising. The data provided by this service (such as age, gender, and interests) is used to better understand visitors to our websites and customize our websites to our users’ interests. You may opt-out of Google Analytics for Display Advertising by visiting Ad Settings.
Web beacons and pixels
We also collects non-personally identifiable information through the use of tracking pixels that appear on our pages. A tracking pixel is a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a web page and, in combination with a cookie, allows us to collect information regarding the use of the web page that contains the tracking pixel.
We use tracking pixels to trigger ads on participating websites based on activity tracked from the browser on a device used to visit Heritage Alliance Lanka websites. We also use them to tell when an advertisement we run on another website has been clicked on by visitors to Heritage Alliance Lanka website and use that information to judge which advertisements are more appealing to users.
To opt out of these tracking pixels and services, please follow this link to opt out of the Google Analytics-based tools (https://tools.google.com/dlpage/gaoptout/), the Facebook Pixel (https://www.facebook.com/settings?tab=ads), and the Bing Pixel (https://choice.microsoft.com/en-US/opt-out).
Children and privacy
Our website is intended to be accessed and enjoyed by general public. We do not knowingly collect personal information from children under the age of 13, without first providing the parent or legal guardian with notice and obtaining prior verifiable consent. If a visitor known to be a child sends an email to Heritage Alliance Lanka, we will only use it to respond to the writer and not to create profiles or otherwise retain the information. If a parent or guardian believes that their child has provided this kind of information on our website, we strongly encourage them to contact us immediately and we will do our best efforts to promptly remove such information from our records.
If we become aware that we have collected information from anyone under the age of 13 without the verification of parental consent, we will take steps to remove that information from our servers. If a parent or guardian believes their child’s personally identifiable information was inadvertently collected, please contact info@heritalliance.org
Security
Heritage Alliance Lanka takes reasonable steps to design and manage our website technology to ensure that its information technology systems, applications, and information technology infrastructure are secure. When you use your credit card for any purchase or donation on a Heritage Alliance Lanka website, that transaction is encrypted using “Transport Layer Security (TLS)” encryption to protect your credit card information when traveling over the Internet. Further, we require credit card processing to be secured based on compliance with Payment Card Industry (PCI) standards.
Linking
Within our website are embedded applications, plug-ins, widgets, and other content links to non-Heritage Alliance Lanka websites. These sites operate independently of the Heritage Alliance Lanka and have their own privacy policies. We are not responsible for the privacy practices or the content of non-Heritage Alliance Lanka websites, and such links are not intended to be an endorsement of the non-Heritage Alliance Lanka website or its content. For your protection, you should review the privacy policy of the site you link to from our website.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time with Heritage Alliance Lanka’s sole discretion. We encourage our visitors to review this Privacy Policy page periodically for any changes. Changes to this Privacy Policy Statement are effective when they are posted on this page.
Your continued use of this website after any change in this Privacy Policy Statement will constitute your acceptance of such change.
Contact Us
If you have any questions about this Privacy Policy Statement, you can contact us by email at info@heritalliance.org or visit our Contact Page.
- 26 Baronial Way, Craigieburn, VIC, 3064, Australia
- +61 410 240 836
- info@heritalliance.org
- WhatsApp Group